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You have 14 business days to return your purchase in new condition for a refund. After 14 business days, you will be issued a store credit. Sale items are final sale. Customer is responsible for return shipping.
How soon will I get my refund?
Once the item(s) are received, we will issue a refund within the same business day. Please allow extra time during a holiday or weekend. Some delays depend on individual bank processing time.
What items are returnable?
Items purchased in the last 14 business days
Items that are odor-free, unworn, unwashed, and with original tags or in original packaging.
What items are exchangeable?
Items purchased in the last 14 business days.
Items that are odor-free, unworn, unwashed, and with original tags or in original packaging.
What items are non-returnable?
Items that are on sale are final
Gift Cards
Still have questions?
Send a message to [email protected] with your name, order number, and how we can help. Our staff will get back to you within 24 (business) hours. Or, call us at (901) 853-2636 during our regular business hours.
Items may be returned to:
Hewlett & Dunn
111 N. Center Street
Collierville, TN 38017
